Terms of service
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📄 Terms of Service — SippityCup
Last updated: {15 November 2025}
Welcome to SippityCup. By accessing or using our website (www.sippitycup.co.za or any related domain), you agree to the following Terms of Service. These terms comply with the Consumer Protection Act (CPA), Electronic Communications and Transactions Act (ECTA), and applicable South African law.
If you do not agree to these Terms, you must not use our website or make purchases.
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1. Definitions
• “SippityCup”, “we”, “us”, “our” refers to the business SippityCup.
• “Customer”, “you”, “your” refers to any user or purchaser on our website.
• “Website” refers to all online platforms owned or operated by SippityCup.
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2. Use of the Website
Customers of any age may browse and purchase from SippityCup.
However, by using this website, you confirm that the information you provide:
• Is accurate,
• Belongs to you, and
• Will not be used for fraudulent purposes.
Parents/guardians are responsible for supervising minors when necessary.
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3. Products
SippityCup strives to display product colours, sizes, and details accurately.
Minor variations may occur due to lighting or screen differences.
We reserve the right to:
• Modify product descriptions
• Change pricing
• Limit quantities
• Discontinue items at any time
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4. Pricing & Payments
All prices are listed in South African Rand (ZAR).
We may update prices at any time.
If a pricing error occurs, we reserve the right to cancel the order and issue a full refund.
We accept the payment methods displayed at checkout.
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5. Order Acceptance
An order is only confirmed when:
• Payment is successfully processed, and
• You receive an order confirmation email
Orders may be cancelled or refused due to:
• Suspected fraud
• Inaccurate customer information
• Product unavailability
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6. Shipping & Delivery
Delivery times provided are estimates, not guarantees.
SippityCup is not liable for:
• Courier delays
• Incorrect addresses entered by the customer
• Lost or stolen parcels after proof of delivery
Risk transfers to the customer when the parcel is handed to the courier.
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7. Returns, Refunds & Exchanges
Your use of the website confirms that you accept our Strict 7-Day Return Policy.
Key terms:
• Only unused items in original packaging are eligible
• Change-of-mind returns are at the customer’s expense
• Defects must be reported within 7 days
• Items failing inspection will not be refunded
The full Return Policy forms part of these Terms.
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8. Intellectual Property
All images, logos, product names, designs, and content on the SippityCup website are protected intellectual property.
You may NOT:
• Copy
• Reproduce
• Distribute
• Modify
• Sell
any content without written permission.
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9. Prohibited Conduct
You may NOT use the website to:
• Commit fraud
• Upload viruses or harmful code
• Interfere with website performance
• Attempt to access restricted systems
• Violate South African law
Misuse of the website may result in legal action.
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10. Limitation of Liability
To the extent permitted by South African law, SippityCup is not liable for:
• Indirect or consequential damages
• Losses caused by courier delays
• Customer handling errors
• Misuse of products
Our maximum liability is limited to the amount paid for the affected product.
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11. Indemnification
You agree to indemnify SippityCup against any claims or damages resulting from:
• Your misuse of the website
• Your breach of these Terms
• Your violation of applicable laws
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12. Privacy Policy
By using our website, you agree to the practices described in our POPIA-compliant Privacy Policy, including:
• Data collection
• Data usage
• Customer rights
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13. Changes to Terms
We may update these Terms at any time.
The “Last Updated” date will reflect the most recent revision.
Continued use of the website means you accept the updated Terms.
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14. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
Any disputes must be resolved in a South African court with proper jurisdiction.
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15. Contact Information
Questions about these Terms may be directed to:
📧 sippitybrands@outlook.com
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